Privacy Policy

1. Introduction

Performance Electric, Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.

2. Data Controller

The data controller for your personal information is:

3. Information We Collect

3.1 Personal Data

We collect information that you voluntarily provide when you:

• Fill out contact or quote request forms
• Subscribe to our communications
• Communicate with us via email, phone, or other means
• Request our services

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Project details and service requirements
• Property information for electrical work
• Communication preferences

3.2 Automatically Collected Data

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits

4. How We Use Your Information

We use the information we collect for the following purposes:

• Respond to your inquiries and provide quotes
• Deliver electrical services you have requested
• Communicate about project status and scheduling
• Send service-related updates and information
• Improve our website and services
• Comply with legal and regulatory requirements
• Maintain business records

5. Legal Basis for Processing

We process your personal data based on:

• Consent: When you provide consent for specific purposes, such as marketing communications
• Contract Performance: When processing is necessary to provide services you have requested
• Legitimate Interests: For business operations, website improvement, and security
• Legal Obligations: When required by law or regulation

6. Data Sharing and Third-Party Access

We may share your information with:

• Service Providers: Third parties who assist us in operating our website, processing payments, and delivering services (e.g., email services, form processing)
• Business Partners: Contractors or suppliers necessary to complete your electrical project
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide the services you have requested
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain appropriate business records

When personal information is no longer needed, we will securely delete or anonymize it.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Restriction: Request limitation of processing
• Portability: Request transfer of your data to another party
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent previously given

To exercise these rights, please contact us at info@performanceelectricinc.net.

10. How to Request Data Deletion

To request deletion of your personal data:

1. Email us at info@performanceelectricinc.net with the subject line "Data Deletion Request"
2. Include your name and the email address or phone number associated with your account
3. Specify which data you would like deleted, or request complete deletion

We will process your request within 30 days and confirm completion via email. Please note that some data may be retained for legal or legitimate business purposes.

11. Cookies and Tracking Technologies

Our website uses cookies and similar technologies. For detailed information, please see our Cookie Policy.

12. Children's Privacy

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

13. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

14. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. We encourage you to review this policy regularly.

15. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: